HAUS PRIVACY POLICY

This Privacy Policy explains how HAUS (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a reservation through hauswellness.mx (the “Site”) or interact with our services.

  • Device Information

    When you visit the Site, we automatically collect information about your device, including:

    • Your web browser, IP address, and time zone

    • Cookies installed on your device

    • Pages or content you view

    • Websites or search terms that brought you to the Site

    • How you interact with the Site

    We refer to this data as “Device Information.”

    We collect Device Information using:

    • Cookies: Small data files that may include an anonymous unique identifier.

      Learn more about cookies and how to disable them at: http://www.allaboutcookies.org.

    • Log Files: Records of actions on the Site including your IP address, browser type, referring/exit pages, and timestamps

    • Web Beacons / Tags / Pixels: Electronic files that help us understand browsing behavior

    Order & Reservation Information

    When you make, or attempt to make, a reservation or purchase through the Site, we collect:

    • Your name

    • Billing and shipping address

    • Payment details

    • Email address

    • Phone number

    We refer to this as “Order Information.”

    Personal Information

    In this Privacy Policy, “Personal Information” means both Device Information and Order Information.

  • We use the information we collect to:

    • Process reservations, purchases and payments

    • Communicate with you regarding your booking or inquiry

    • Provide confirmations, receipts or updates

    • Screen for potential risk or fraud

    • Offer information, updates or promotions based on your preferences

    Device Information also helps us:

    • Improve and optimize the Site

    • Generate analytics about browsing behavior

    • Evaluate the performance of marketing and communication efforts

  • We share Personal Information with trusted third parties who support our operations, such as:

    Opt out here: https://tools.google.com/dlpage/gaoptout

    We may also share information:

    • To comply with legal requirements (subpoenas, warrants, lawful requests)

    • To protect our rights or the security of our guests and operations

    We do not sell your Personal Information.

  • We may use your Personal Information to deliver relevant marketing messages.

    You can learn how targeted advertising works here:

    http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

    Opt-out options:

    You may also opt out via the Digital Advertising Alliance:

    http://optout.aboutads.info/

  • We do not change our data practices when we receive a “Do Not Track” signal from your browser.

  • For European Residents

    You have the right to:

    • Access the Personal Information we hold about you

    • Request corrections, updates, or deletion

    To exercise these rights, please contact us using the details below.

    Information may be transferred outside Europe (including to the United States or Canada) for processing.

  • When you place a reservation or order through the Site, we retain your information for our records unless you request deletion.

  • We may update this Privacy Policy from time to time to reflect:

    • Operational changes

    • Legal or regulatory requirements

    • Updates to our practices

  • The Site is not intended for individuals under the age of 18.

  • If you choose to receive SMS updates, you agree that:

    • Message frequency may vary

    • Message & data rates may apply

    • You may reply STOP at any time to opt out, or HELP for assistance

    Your mobile number and consent are used exclusively for communication related to HAUS services and will not be shared with third parties for marketing.

  • For questions, concerns, or to exercise your privacy rights, please contact:

    HAUS Wellness

    Calle Potrero 17

    San Miguel de Allende, MX 37750

    Email: info@hauswellness.mx